COMMUNICATION @ TIS

We have several methods that we use to share information with our community.
Our main form of communication with parents is via our HERO app and email.  Please ensure that we have your correct current email address and check it regularly.

PASTORAL SUPPORT

If you have concerns about your child’s wellbeing please contact Jo Woolley on pastoral@taradaleint.school.nz or ineedhelp@taradaleint.school.nz

NEWSLETTER

Newsletters are sent out fortnightly by email and via HERO.  ​​​​​​​

HERO
​​​​​HERO will be our primary method of contacting whānau. It allows caregivers access finance information, absences, as well as your child's progress.

HERO PORTAL INSTRUCTIONS

HERO PORTAL INSTRUCTIONS

Our learner management system that we use is called HERO that was introduced in our first newsletter and information emailed to parents and caregivers.


Please follow the information on the next few pages to set HERO up for your family.​​​​​​​​​​​​​​

You will immediately be able to see:

  • Community notices which will become our most important means of communication between home and school.
  • Attendance information.
  • Financial information


You will also be able to see some “pages.”  We will explain the intended purpose of these pages over the remainder of the term as they are introduced to your child.


The link below this will take you to the log in page for parents on a PC.

https://our-hero.com/nz/users/families/

Alternatively, you can download the HERO Linc-ED app from the app store.  It will look like this.  If you experience any issues with the log on – please contact the school on admin@taradaleint.school.nz.  This usally means we have an incorrect email address for you.

  1. Download the Hero by LINC-ED app from the app store. Note: use the keywords Hero LINC-ED when searching for the app. Alternatively, open your browser and enter go.linc-ed.com 

  2. Click NEW USER

  3. Enter the email address you have provided the school and click REQUEST PASSWORD LINK. If your email address is not accepted, please contact your school.

  4. You will receive a message confirming a password email has been sent.

  5. Open your email inbox and click on the Hero Password Reset email. If you do not receive a Hero Password Reset email, check your spam folder.

  6.  Open the email and click RESET MY PASSWORD

  7. Enter a secure password (8 or more characters), verify this password then click SET PASSWORD

  8. You will receive a confirmation message. Click SIGN IN

  9. Enter your email address and your newly set password. If you are using a public device or do not want your password auto-saved, tick This is a public device

  10. Click SIGN IN ​​​​​​​

ONCE YOU HAVE SIGNED IN

You will see Community notices sent by your child's school. If the text is long, you may need to click read more to view the whole message. From here you can Like a post.

To view additional information, click Menu. Here you will see the Hero School or Schools your child/ren attend

Below the name of the school, you can select the learning profile for each of your children.

You can view financial contributions requested by the school and pay these online if you choose.

TO EDIT YOUR USER PROFILE

Click on the kaleidoscope image at the top right-hand side of your screen

Select EDIT PROFILE

Here you can change your password. You can also add or change a profile image.